Terms and Conditions

Terms and Conditions

responsive internet marketing

Marketing Awareness Ltd offers a variety of services to help improve a client’s online visibility. By engaging us, you agree to the Terms and Conditions set out below. If you have questions, or if we may be of help in getting your business noticed online, please do not hesitate to contact us.

 

Our commitment to our clients states that Marketing Awareness Ltd :-

a)    Will always endeavor to promote our clients businesses, (via webpages, websites, e-commerce solutions) to the best of our ability.

b)   Will never knowingly involve ourselves in any tactics or behavior that will harm a client. This means we will not engaging in "black hat SEO" that could result in a client getting banned from the search engines.

c)    Shall always follow the search engines guidelines and never knowingly be in breach of these guidelines.

d)   Will never breach a client’s confidentiality, meaning we would never make public any of a clients’ private data i.e., passwords, login details etc.

e)    Will never make a site look like something it isn’t and will never display different information to the search engines to what an actual website visitor will see. We would never use ‘cloaking’ ,‘redirects’ or ‘hidden links’ to knowingly deceive the search engines..

f)     Will never publicly discredit former clients or competitors even though they may have engaged in black hat SEO techniques. We consider  this to be unprofessional

g)    Will always keep up to date with the most current search engine guidelines. The nature of the SEO industry demands that companies such as ours  stay informed of the current trends, and requirements.

h)   Will never mislead their client about our abilities or knowledge in the field of search engine optimisation.

i)     Will never claim someone else’s work as our own.

j)     Will never set unachievable goals when dealing with a client, and will never promise to achieve something that is knowingly unachievable.

k)    Will always keep the client up to date with how they are achieving their listings.

 

General Terms

To avoid misunderstanding, and conflict of software, which may damage your websites’ ranking, we won't work on your website with any other SEO company whilst this agreement is in force.

We do not guarantee any specific increase in the number of new enquiries or customers.  We do not guarantee any specific increase in web traffic or sales, or any precise placement or ranking with specific search engines.

Marketing Awareness Ltd is not liable for content found on client sites nor for any third party matters related to such content.  The client is completely responsible for the legality of their website content in regards to trading standards, copyright and all information displayed on their website.

Marketing Awareness Ltd is not liable for any loss to the search engine ranking(s) that arise from the employment of features or techniques that have been added to the client site(s) by a third party and without our approval or knowledge, be they pre-existing, or added after the fact, so long as this agreement is in effect.

Marketing Awareness Ltd is not accountable for any third party SEO services employed on the site before, during, or after this service agreement.

Once a webpage, website or e-commerce site is live the client agrees to pay an ongoing monthly fee to cover hosting, emails, continuing search engine optimization, website maintenance and ongoing training and support.

Payment for ongoing services is collected in advance by standing order on the 1st of each month, if you are unable to pay by standing order then there will be an admin charge of 10%.

The ongoing monthly service, seo strategy, support and maintenance agreement can be cancelled at any time, for any reason by the client, or Marketing Awareness Ltd, by providing 30 days notice, in writing, by either letter or email.

Search engines change their algorithms regularly, which can result in fluctuations in your search ranking positions.  Marketing Awareness Ltd will not be held responsible for these fluctuations or if an algorithm change results in dramatic changes to the ranking of your website, we will, however, do all we can to maintain and improve your websites’ ranking whilst this agreement is in place.

All domain names are the property of our clients, as is the content of the website that is visible to the general public. Marketing Awareness Ltd retain ownership, copyright and all rights to the seo intellectual property.

 

Websites and E-commerce solutions

Work on websites and e-commerce solutions will not commence until the initial invoice (covering setting-up, registration and ad hoc disbursements) has been paid.

Once the initial payments have been processed, information will be required to be provided by the client with regards to the design of the website, the client will be contacted by their account manager to confirm this process. Marketing Awareness Ltd will not be held accountable for any delay in the service as a result of insufficient information or neglect to provide information in the correct format, or be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Failure by the client to arrange final training within an acceptable time frame of 30 days will result in all final balances being due for payment.

Contracts for new websites are to run for a minimum of 6 months and E-commerce sites for a minimum of 12 months to enable us to actively achieve high rankings within the major search engines.

Contracts for webpages are to run for a minimum of 3 months.

Contracts

We don't ask any of our clients to sign a contract, we trust that you will stay with us when you see the results we can achieve for you.

However, we don't think it unreasonable for our clients to give us adequate time to achieve the search engine rankings that we say we can achieve. On that basis we ask that our clients give us a minimum of the following time scale for the relevant service we offer:-

Webpages to run for a minimum of 3 months

Websites to run for a minimum of 6 months, and

e-commerce sites to run for a minimum of 12 months.

Cancellation and termination

Termination of an agreement, by a client, may only be done in writing, either by letter or by email, giving Marketing Awareness Ltd 30 days notice.

If you choose to cancel your agreement then your cancellation will take effect immediately, Marketing Awareness Ltd will store your most recent content for a period of no less than 30 days after cancellation, after this 30 day period, Marketing Awareness Ltd will delete all of your content from our databases.

Marketing Awareness Ltd does not accept any responsibility for loss of Content due to account cancellation.

 

 

Marketing Awareness Ltd